1.0 Pre-Visit Preparation
1.1 Project Manager Responsibilities
Ensure the electrician has the required insurance documents & licenses
Confirm and coordinate a suitable date and time for the site visit
Points of contact on-site have been made available to electricians for site/building access
The device model and quantity have been defined by the client and have been made known to the electrician.
If quantity and model are not known, let the electrician know about Universal+ and Cando devices.
Send over specifications about the Plugzio devices going to be installed
The connectivity method has been defined by the client and has been made known to the electrician. Options are:
Client provides Wi-Fi
Client wants a cellular connection
If available, outline any desired installation locations to the electrician the options:
Most cost-effective locations based on the provided map. Often closest to the electrical room.
Specific locations are indicated on an attached map by the client
1.2 Electrician Responsibilities
Review any information sent by the project manager
Has a camera for taking pictures during the site inspection
Has equipment to do connectivity test during the site inspection
Wi-Fi Connectivity — One of the following
Wi-Fi network scanner or meter
Android smartphone with Wi-Fi analyzer app installer
Cellular Connectivity — One of the following
Cellular network scanner or meter
Android or iPhone with AT&T 4G network
2.0 Site Visit Assessment
2.1 Location
If a client does not have device location preferences, we need to gather information to make location suggestions. Things that will determine the location are:
Distance from the electrical panel
Reusable existing infrastructure (i.e. exiting outlets, conduit)
Work required to add infrastructure
Connectivity (See connectivity section)
Survey or scout installation locations, and record if there is a wall to install the EVSE on, or if a pedestal is required to anchor on the ground
o If possible, capture photos of locations to include in the report
2.2 Electrical Infrastructure
Take pictures of all panels & reusable existing infrastructure
Inspect all electrical panels available to assess if the proposed number & type of Plugzio devices can be installed
If the number of devices isn't specified, recommend how many of each device can be installed
Look for any existing infrastructure that can be reused. For example:
Locate all outlets across the parking area
Determine if the outlets can be used to install Plugzio devices:
NEMA 14-50R for Plugzio Cando EVSE
NEMA 5-15/20R for Plugzio Universal+ at 120V
NEMA 6-16/20R for Plugzio Universal+ at 240V
Determine if outlets are on dedicated circuits or shared
2.3 Connectivity
Property is providing Wi-Fi, assess and record the provided Wi-Fi network at each designated (or suggested) device location. See Section 4.1 for instructions.
Assess and record cellular reception at each designated (or suggested) device location. See Section 4.2 for instructions.
Assess and record potential cellular modem location. See Section4.3 for instructions
3.0 Post-Visit Responsibilities
Send a brief report including:
Assessment findings and challenges
Installation quote based on the site evaluation
Pictures taken during the inspection
Table of location & signal strength. See section 3.1 for reference
Address any questions regarding the installation manual/spec sheets for the Universal+ and the Plugzio Cando devices
3.1 Location & Signal Strength Table
Location | Wi-Fi Signal Strength | 4G Cellular Signal Strength | 4G Cellular Signal Strength | 4G Cellular Signal Strength |
| (dbm) | RSSI (dbm) | RSRQ (db) | RSRP (dBm) |
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4.0 Connectivity Check Guide
4.1 Check the Wi-Fi network at Plugzio device locations
Place your Test Equipment (TE) directly beside the designated location for each Plugzio device (i.e. at each stall)
If the Plugzio device will be mounted on a wall, place the TE on the wall
Check the Signal strength of the desired network at the location.
If using an Android phone as TE, refer to the guide in Section 4.1.1
Repeat for all Plugzio device locations.
If the signal strength is good or excellent, this is sufficient for the device to operate reliably.
If the signal strength is average or below for any of the devices:
Additional extenders will have to be installed, OR
The device will have to be relocated
4.1.1 Wi-Fi Signal Strength Guide
Signal Status | Signal Strength (dbm) |
Excellent | > -50 |
Good | -50 to -60 |
Average | -60 to -65 |
Poor | -65 to -70 |
Very Poor | < -70 |
4.1.2 How to check Wi-Fi network with phone
If using an iPhone phone - Currently there is no solution for iPhones.
If using an Android phone:
Install the following application: WiFi Analyzer (or any equivalent app)
Open the WiFiAnalyzer app and observe the scanning results.
4.2 Check Cellular Network at Plugzio Device Locations
Place Test Equipment (TE) directly beside where the Plugzio device is going to be installed.
Check the Signal strength of the 4G LTE AT&T network at the location.
If using a smartphone as TE, refer to the guide in Section 4.4
If good or excellent signal...
Can be achieved, the client has the option to install Plugzio cellular devices
Cannot be achieved, and no other suitable locations are available, proceed to Section 4.3 to find a location to install a cellular modem
Note: At this stage, we will have to install Plugzio Wi-Fi devices.
4.3 Cellular Modem Location Guide
Find a location where there is potentially good cellular signal strength:
The best locations are areas with open sky or near exterior openings
If the location of the surrounding cellular towers is known, locations facing a cellular tower is ideal.
Avoid selecting a location near potential sources of interference, such as large metal objects, motors, high-power equipment, etc.
Check the Signal strength of the 4G LTE AT&T network at the desired location.
If using a smartphone as TE, refer to the guide in Section 4.4
If the signal strength is good or excellent, a cellular modem can be installed in the location. Reference the "Cellular Signal Strength Guide" in Section 4.2
4.4 How to check Cellular Strength on the phone
If using iPhone, ensure it is on the AT&T network, and use the Field Test mode:
Open the Phone app
On the keypad, dial *3001#12345#*
Press call button
Under the "LTE" section select "RsrpRsrqSinr"
Note the "rsrp" and "rsrq" values
If using an Android phone, ensure it is on the AT&T network, and navigate to Settings → About phone → SIM Status → Signal strength
The Signal strength value is the RSSI, reference it below on the signal strength guide
Related Article: How can I estimate the cost of the Plugzio installation?
Need help with anything else? Contact the Plugzio customer care team to have a chat with one of the specialists and discuss your concerns.