1.0 Pre-Visit Preparation
1.1 Project Manager Responsibilities
- Ensure the electrician has the required insurance documents & licenses 
- Confirm and coordinate a suitable date and time for the site visit 
- Points of contact on-site have been made available to electricians for site/building access 
- The device model and quantity have been defined by the client and have been made known to the electrician. - If quantity and model are not known, let the electrician know about Universal+ and Cando devices. 
 
- Send over specifications about the Plugzio devices going to be installed 
- The connectivity method has been defined by the client and has been made known to the electrician. Options are: - Client provides Wi-Fi 
- Client wants a cellular connection 
 
- If available, outline any desired installation locations to the electrician the options: - Most cost-effective locations based on the provided map. Often closest to the electrical room. 
- Specific locations are indicated on an attached map by the client 
 
1.2 Electrician Responsibilities
- Review any information sent by the project manager 
- Has a camera for taking pictures during the site inspection 
- Has equipment to do connectivity test during the site inspection - Wi-Fi Connectivity — One of the following - Wi-Fi network scanner or meter 
- Android smartphone with Wi-Fi analyzer app installer 
 
- Cellular Connectivity — One of the following - Cellular network scanner or meter 
- Android or iPhone with AT&T 4G network 
 
 
2.0 Site Visit Assessment
2.1 Location
- If a client does not have device location preferences, we need to gather information to make location suggestions. Things that will determine the location are: - Distance from the electrical panel 
- Reusable existing infrastructure (i.e. exiting outlets, conduit) 
- Work required to add infrastructure 
- Connectivity (See connectivity section) 
 
- Survey or scout installation locations, and record if there is a wall to install the EVSE on, or if a pedestal is required to anchor on the ground - o If possible, capture photos of locations to include in the report 
 
2.2 Electrical Infrastructure
- Take pictures of all panels & reusable existing infrastructure 
- Inspect all electrical panels available to assess if the proposed number & type of Plugzio devices can be installed - If the number of devices isn't specified, recommend how many of each device can be installed 
 
- Look for any existing infrastructure that can be reused. For example: - Locate all outlets across the parking area 
- Determine if the outlets can be used to install Plugzio devices: - NEMA 14-50R for Plugzio Cando EVSE 
- NEMA 5-15/20R for Plugzio Universal+ at 120V 
- NEMA 6-16/20R for Plugzio Universal+ at 240V 
 
- Determine if outlets are on dedicated circuits or shared 
 
2.3 Connectivity
- Property is providing Wi-Fi, assess and record the provided Wi-Fi network at each designated (or suggested) device location. See Section 4.1 for instructions. 
- Assess and record cellular reception at each designated (or suggested) device location. See Section 4.2 for instructions. 
- Assess and record potential cellular modem location. See Section4.3 for instructions 
3.0 Post-Visit Responsibilities
- Send a brief report including: - Assessment findings and challenges 
- Installation quote based on the site evaluation 
- Pictures taken during the inspection 
- Table of location & signal strength. See section 3.1 for reference 
 
- Address any questions regarding the installation manual/spec sheets for the Universal+ and the Plugzio Cando devices 
3.1 Location & Signal Strength Table
| Location | Wi-Fi Signal Strength | 4G Cellular Signal Strength | 4G Cellular Signal Strength | 4G Cellular Signal Strength | 
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4.0 Connectivity Check Guide
4.1 Check the Wi-Fi network at Plugzio device locations
- Place your Test Equipment (TE) directly beside the designated location for each Plugzio device (i.e. at each stall) - If the Plugzio device will be mounted on a wall, place the TE on the wall 
 
- Check the Signal strength of the desired network at the location. - If using an Android phone as TE, refer to the guide in Section 4.1.1 
 
- Repeat for all Plugzio device locations. - If the signal strength is good or excellent, this is sufficient for the device to operate reliably. 
- If the signal strength is average or below for any of the devices: - Additional extenders will have to be installed, OR 
- The device will have to be relocated 
 
 
4.1.1 Wi-Fi Signal Strength Guide
| Signal Status | Signal Strength (dbm) | 
| Excellent | > -50 | 
| Good | -50 to -60 | 
| Average | -60 to -65 | 
| Poor | -65 to -70 | 
| Very Poor | < -70 | 
4.1.2 How to check Wi-Fi network with phone
- If using an iPhone phone - Currently there is no solution for iPhones. 
- If using an Android phone: - Install the following application: WiFi Analyzer (or any equivalent app) 
- Open the WiFiAnalyzer app and observe the scanning results. 
 
4.2 Check Cellular Network at Plugzio Device Locations
- Place Test Equipment (TE) directly beside where the Plugzio device is going to be installed. 
- Check the Signal strength of the 4G LTE AT&T network at the location. - If using a smartphone as TE, refer to the guide in Section 4.4 
 
- If good or excellent signal... - Can be achieved, the client has the option to install Plugzio cellular devices 
- Cannot be achieved, and no other suitable locations are available, proceed to Section 4.3 to find a location to install a cellular modem - Note: At this stage, we will have to install Plugzio Wi-Fi devices. 
 
 
4.3 Cellular Modem Location Guide
- Find a location where there is potentially good cellular signal strength: - The best locations are areas with open sky or near exterior openings 
- If the location of the surrounding cellular towers is known, locations facing a cellular tower is ideal. 
- Avoid selecting a location near potential sources of interference, such as large metal objects, motors, high-power equipment, etc. 
 
- Check the Signal strength of the 4G LTE AT&T network at the desired location. - If using a smartphone as TE, refer to the guide in Section 4.4 
 
- If the signal strength is good or excellent, a cellular modem can be installed in the location. Reference the "Cellular Signal Strength Guide" in Section 4.2 
4.4 How to check Cellular Strength on the phone
- If using iPhone, ensure it is on the AT&T network, and use the Field Test mode: - Open the Phone app 
- On the keypad, dial *3001#12345#* 
- Press call button 
- Under the "LTE" section select "RsrpRsrqSinr" 
- Note the "rsrp" and "rsrq" values 
 
- If using an Android phone, ensure it is on the AT&T network, and navigate to Settings → About phone → SIM Status → Signal strength - The Signal strength value is the RSSI, reference it below on the signal strength guide 
 
Related Article: How can I estimate the cost of the Plugzio installation?
Need help with anything else? Contact the Plugzio customer care team to have a chat with one of the specialists and discuss your concerns.


