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Understanding Ask Polar

This article details how you can leverage Ask Polar, your personal AI-powered virtual analyst, to help you analyze and understand your data.

Abby Garland avatar
Written by Abby Garland
Updated over 9 months ago

Ask Polar, our innovative AI assistant, is designed to revolutionize the way eCommerce brands engage with their data by interpreting your natural language question and generating detailed reports. The reports that Ask Polar creates can be edited and saved within the app, giving you the flexibility to refine results based on your unique requirements.

How-To: Access Ask Polar

To start using Ask Polar, navigate to the dedicated tab within the app here. From there, you can type any question you'd like about your data and watch the results flow through in seconds.

When you ask your question, be sure to specify:

  • Which data point(s) you're interested in gaining insight into

  • Which type of report you're interested in seeing (a table, a line graph, or a bar graph)

  • Which date range you'd like to see

  • Which granularity you'd like the data broken down by (daily, weekly, monthly, etc)

  • Which breakdowns or filters you'd like applied to the report
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Ask Polar: Enhanced Mode FAQs

What is Enhanced Mode in Ask Polar?

Enhanced Mode is a new feature in Ask Polar that allows GPT-4 to look at your data and derive further insights from it. Unlike the basic mode, in which we use GPT-4 to generates a SQL query and a report based on a question you ask, the enhanced mode sends the values from the report back to the GPT4 for analysis. This enables Ask Polar to provide more detailed and personalized responses.

How is Enhanced Mode different from Basic Mode?

In Basic Mode, Ask Polar is faster because it has less computing to do, and it excels at generating reports and visualizing data. The reports are of the same quality in both modes. However, in Enhanced Mode, GPT-4 receives the data from your report, analyzes it, and derives further insights. This allows for more detailed and insightful answers to your questions.

What are the benefits of using Enhanced Mode?

Enhanced Mode allows for deeper insights and more precise responses. Ask Polar is not only able to generate a report based on your question, but it also analyzes the data to answer your question in detail. This allows for a greater understanding of the data and enables better decision-making.

Does using Enhanced Mode pose any privacy concerns?

Yes, it does involve some privacy considerations. In Enhanced Mode, your data is sent to OpenAI for processing. Although this data is anonymized and the risk of identification is very limited, user consent is required. OpenAI does not use API data to train its models and only retains the data for 30 days for misuse and abuse purposes.

Can Enhanced Mode identify brands or personal information?

While it's true that anonymized data is sent to OpenAI, it's important to be aware that some reports may still contain potentially identifiable information such as product names or even customer names. That's why Enhanced Mode is not turned on by default but only when you choose to use it.

Can Enhanced Mode perform complex operations on my data?

Yes, Enhanced Mode is designed to handle a wide variety of operations and can provide insights on numerous aspects of your data. It can perform tasks like computing median values, summing values, and answering complex questions about various data points. In essence, Enhanced Mode transforms Ask Polar into a more intelligent assistant that can provide deeper insights into your data.

Common Use Cases for Ask Polar

You can use Ask Polar to gain insights into any data-related questions for sources that are currently connected to Polar - the options are endless! With that said, we'd highly recommend playing with the feature yourself here to ask the data questions that are most top of mind for your team.

Some common questions that our customers have used Ask Polar for are:

  • How is my monthly sales performance this year compared with last year?

  • Who are my top 5 customers by total orders in the last year?

  • Show me a chart of my ROAS by Ad Channel for the last month.

  • What were my top 5 products by Gross Sales in the last 90 days?

  • Show me total orders per month using discount codes that contain Welcome

  • Show me the top 20 products that got the lowest views to purchase rate but views over 1000 last week

  • Create a report with brand dimensions including total sales, total customers, average order value, and conversion rate by country

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