Although we're able to connect to your TFC account and see the balance, with the new system that HMRC has introduced, the provider needs to be added to the TFC account first.

The good news is, you only need to do this the first time you use TFC Express Checkout. Once it's added, future TFC payments can be completed in just a couple of clicks and you no longer need to enter your card details as a guarantee.

With providers that have multiple locations, they often process payment through one primary location, which may be different to the location you're booking. Please add the one you see on screen. If you're not sure that it's the correct one, please reach out to the provider directly as they're best placed to confirm. Your booking confirmation should show the location that you've booked.

If you still need assistance, please contact help@ponchopay.com