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PonchoPay for Parents
Answers to frequently asked questions.
How do I make a payment with PonchoPay?
Why do I need to submit my card details if I'm paying with childcare vouchers?
How do I find my child’s tax-free childcare reference code?
Why is the payment checkout page showing a different location from the one I've selected?
Can I pay partly with childcare vouchers and partly with card?
What do I do if I selected the wrong payment method by mistake?
How do I cancel a payment?
I received a payment reminder email, will my card be charged?