PonchoPay for Parents
Answers to frequently asked questions.
By PonchoPay1 author15 articles
- How do I make a payment with PonchoPay?
- How do I make a Childcare Voucher payment with PonchoPay?
- Why do I need to submit my card details if I'm paying with childcare vouchers?
- How do I find my child’s tax-free childcare reference code?
- Why is the payment checkout page showing a different location from the one I've selected?
- Can I pay partly with childcare vouchers and partly with card?
- What do I do if I selected the wrong payment method by mistake?
- How do I cancel a payment?
- I received a payment reminder email, will my card be charged?
- I've linked the TFC account(s), why am I still getting this error message?
- How does the TFC Express Checkout work?
- How do I add a childcare provider to my Tax-Free Childcare account?
- Watch our "how-to" videos
- How do I find my child's top-up payment reference?
- How do you keep my data safe?