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Delete account

Find out how to Delete Responova Account from your profile.

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Written by Poggy from Populix
Updated over 2 months ago

We're sorry to see you go.

Follow these steps to delete your account:

  1. Login to Responova

  2. Go to menu (top right side) > Profile

  3. Click 'Delete Account'

  4. Read the 'Delete Account Disclaimer'

  5. Click 'Proceed with Account Deletion'

  6. Complete the quick survey

  7. Click 'Continue'

  8. Insert your PIN

  9. Your account will be deleted in within 14 days.

You will receive an email regarding the delete account request.

Cancel Delete Account

If you changed your mind and wish to continue to have your account, you have 14 days from your delete account request date to cancel delete account.

Follow these steps to Cancel Delete Account:

  1. Login to Responova

  2. Click 'Cancel Delete Account'

  3. Click 'Back to Survey List'

Now you can enjoy to participate in the available surveys based on your profile.

FAQ

  • I requested to delete my account more than 14 days ago. Is there any way to get it back?

    Unfortunately, we cannot restore your account when the 14-days window for cancelling the deletion has passed.

Our customer support team is reachable via the help button in the navigation menu or email us at support@populix.co.

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