Causes of account blocking
Generally, accounts are blocked due to findings of violations committed by users on the survey platform. Actions considered as violations include but not limited to:
Using fake accounts or identities
Having or using duplicate accounts
Providing inaccurate or false information or responses in surveys
For more information, please refer to our Terms & Conditions.
Prevention
Here are some preventative measures users can take to avoid having their account blocked by the system:
Follow the applicable Terms & Conditions.
Use polite and appropriate language.
Avoid using fake identities or creating duplicate accounts.
Ensure to provide accurate and truthful information when filling out surveys.
What you can do if your account is blocked
Contact our customer support team to find out the reason for the block on your account via the help button in the menu sidebar or email at support@populix.co