I have a loan
Find answers to common questions about managing your loan.
18 articles
- How do I log in to my Lendable account?
- Can I top up my current loan?
- I currently have two Post Office loans - powered by Lendable. Can I combine them into one loan?
- Can I make extra payments to my loan?
- Can I settle my full loan balance early?
- How do I change my monthly repayments?
- My Direct Debit payment failed, what can I do next?
- I’ve missed a loan repayment. What can I do?
- Why is there a missed payment showing on my credit file?
- I’m struggling with my repayments. How can I set up a reduced payment plan?
- Why have I received a Notice of Default (NOD)? What can I do next?
- Why have I received a Notice of Sums in Arrears (NOSIA)? Do I need to take any action?
- How do I cancel my loan?
- How do I change my monthly repayment date?
- How do I change my bank details for my Direct Debit payment?
- How do I change my address?
- How do I change my email address?
- What additional support is available?