Step 1: Check Boiler Settings and Water Lines
Before testing any components, confirm the basics:
Verify the boiler is configured correctly and is working.
Check the water line from the boiler to Poursteady:
Ensure the line is as short and direct as possible
Lightly massage any compressed areas in the tubing to relieve flow restrictions
Look for kinks, bends, or obstructions under the counter
|If both look good, proceed to voltage testing.
Step 2: Test Valve and PCB
You will need a voltage meter with prongs for this step.
Put your finger on the pour valve (top right) and press any button to activate a pour. You should hear and feel a click
Slide the terminals on the valve slightly forward to access them.
Place your prongs on the terminals.
Press any button on your Poursteady to send an electrical charge to the valve (this opens it).
Read the voltage — you should see 23–24 volts DC.
If you see low/no voltage at the valve terminals:
Test directly at the main PCB instead:
Follow the wire from valve to the bottom Molex connector and test there leads (negative on the left, positive on the right).
Press any button on the Poursteady to open the valve.
You should still read 23–24 volts DC
If voltage readings are normal, continue to Step 3. If there is still low/no voltage at the PCB, contact support.
Step 3: Visual Inspect for Debris in the Lines
First, depressurize and drain the Poursteady. THIS STEP IS NECESSARY TO PREVENT DAMAGE / WATER SCOLDING
Flow meter — Look at both the inlet and outlet sides for any visible debris.
T-tube restrictor — This is the most common locations for debris buildup.
Step 4: Disassemble and Inspect the Valve / Restrictor
To access the T-tube restrictor and valve internals:
Unscrew the two screws on top of the valve so the valve can move freely downward.
Using Tube pilars, slide the tube clamp off the valve to the left to expose the restrictor. Inspect and clear any debris.
Remove the tube on the right side
Loosen and remove the bottom nut on the valve.
Slide off the main block.
Loosen the solenoid to access and inspect inside the valve head.
Clear out any debris blocking the valve head.
Reassemble all components in reverse order. Make sure everything is tightened to prevent water leaking
Ensure the Valve Head has the #1 orientated to the left (facing the terminals) for proper flow
Step 5: Disassemble and Inspect the Flowmeter
To access the T-tube restrictor and valve internals:
Unscrew the three screws on top of the flow meter
Remove the top of the flowmeter
Inspect the inside of the flowmeter to clean out the debris
Ensure that the internal propeller can move freely and smoothly
Reassemble all components in reverse order. Make sure everything is tightened to prevent water from leaking
Step 6: Retest
Once everything is clean:
Reconnect the boiler communication cable.
Plug in power.
Run a test to check if water flows normally.