If you paid or logged in using Apple’s Hide My Email feature, this can sometimes cause a mismatch.
Please send us:
Your Hide My Email address
Your regular email address
We’ll check and connect the accounts if needed.
I accidentally used Apple’s “Hide My Email” feature
Troubleshooting a log in issue where the user has input the apple hide my email address rather than their own email.
Written by Mira
Updated over a week ago