Subscription Issues & Management
Unable to access paid subscription? Click here
I paid for a subscription, but it's not activated
I forgot my password
I received "Set up password" email, but the link expired
App Error "No account found for this email"
I paid for a subscription, but have misspelled my email addressTroubleshooting a misspelling of a user's email address in the subscription activation process.
My subscription is active in the App Store / Play Store, but not active in Praktika AppTroubleshoot cases where your subscription appears active in the App Store or Play Store but not in Praktika. Follow simple steps to restore your Premium access.
What subscription plans does Praktika offer and what is included in the paid plan?This article offers a transparent guide to your Praktika subscription.
Is there a free version of the app available, or do I need a subscription?
How can I purchase a subscription?
Do you offer a family subscription with multiple profiles?
Can I transfer my subscription to someone else or a different device?
Can I use the same account across different devices (Android and iPhone)?
Can I get a monthly subscription? I want to pay monthly.
How can I manage my subscription and check the start and end dates?
Can I pay for my subscription using cryptocurrency or other payment methods?
Do you offer language learning scholarships or discounts for students in need?
How many languages are included in the subscription?
How can I delete my account?
What should I know before I delete my account?
I accidentally used Apple’s “Hide My Email” featureTroubleshooting a log in issue where the user has input the apple hide my email address rather than their own email.
Does deleting my account also cancel my active subscription?
Can I use a Family Plan subscription?Information on Family Plan subscriptions
I can't pay or my subscription has been cancelled due to a billing error. What should I do?Help for users who can't pay for the Praktika app or who get their subscription cancelled due to a billing error. This answers what they should do.