To find Flat Rate you will click on "Contracts" on the lefthand toolbar. Then you will see if the contract is flat rate because the top bar will say "Flat Rate" instead of Service. Here you will find the flat rate amounts per unit. Related ArticlesFlat Rate SRO - When/How to UseHow to find Expenses (Rebate/Credit/Buyout)Where to find Service Base, Prints & Overage RatesHow to find devices in each service poolHow to Find Staples Included in Contract