To find Flat Rate you will click on "Contracts" on the lefthand toolbar. Then you will see if the contract is flat rate because the top bar will say "Flat Rate" instead of Service. Here you will find the flat rate amounts per unit. Related ArticlesManage Service & MPS Rates as Regional AdminFlat Rate SRO - When/How to UseWhere to find Service Base, Prints & Overage RatesHow to find devices in each service poolHow to Find Staples Included in Contract