2025 XBS Commission Plan
Sales reps may qualify for commission modifiers/uplifts when generating new revenue through:
New Equipment Revenue
New Services ACVGP (Annual Contract Value Gross Profit)
đč Definitions
New Placement Equipment (Upsell) (1G)
Incremental installs within an existing XBS/Xerox direct account due to:
Displacement of competitive equipment
Placement at a new customer location
Additional device at an existing location capturing new aftermarket
Applies to Xerox & Lexmark devices only. Excludes current XBS/Xerox direct MIF, on-premises software.
Net New Logo (1G)
First-time XBS/Xerox Direct customer (within 12 months)
Returning customer after 24+ months of inactivity
Trade-up deals are considered current customers
Final determination by XBS leadership
Net New Placement/Logo (VQ)
Same criteria as above, applied to ValueQuix deals.
New Business (Now MPS Increase Request) - (Service)
New services sold into new or existing accounts that result in new post-sale revenue, including:
1G MPS
Digital Services
RPA
IT Services
â Approval Process
Equipment Revenue Modifier/Uplifts
Net New Logo
Mark proposal as âNet New Logoâ in the Requirements tab
Submit âRequest Net New Account Validationâ with justification
Approver reviews and approves/rejects
If rejected, approver should provide feedback via chat
New Placement (Upsell)
Check âNew Placementâ box for eligible devices
Submit âRequest New Placement Approvalâ with justification
Approver reviews and approves/rejects
If rejected, approver should provide feedback via chat
Services ACVGP Modifier/Uplifts
New Business (Now MPS Increase Request) Approval
Contract type must be set to âNewâ or âAddâ
Only applicable if new post-sale revenue is added
Do not use for device replacements that donât increase monthly cost
Submit âMPS Increase Requestâ with justification
Approver reviews and approves/rejects
If rejected, approver should provide feedback via chat
𧩠Notes
PREO settings must be accurate to reflect contract type and revenue impact.
Approvers are encouraged to use chat to clarify rejections.
Always double-check the "Net New Placement" box before finalizing an order to avoid delays. If issues arise with submitting a Change Request, contact support for assistance.
New Business Flow Chart:
New Placement Flow Chart:
