If the "Add to cart" button isn't changing to say "Pre-order", follow these steps to troubleshoot and resolve the issue.
Step 1: Check Product Status in Pre-Order Now
Go to the the the Preorder products.
Search for the product in question.
Confirm the status shows "Pre-order Enabled."
If it doesn't, ensure you've configured the settings correctly in the "Settings" tab.
Step 2: Check Button Selector Settings
If pre-order is enabled for your product but the button is still not appearing, PreOrder Now may be unable to locate your "Add to cart" button. Try the following steps:
For Users with HTML/CSS Experience
Open your product page in the Chrome browser.
Right-click the "Add to cart" button and select "Inspect Element."
Find and copy the class name or ID of your button.
Note: Class names begin with a period (.) and IDs start with a hash (#) in CSS.
4. Go to the "Advanced Settings" tab in the PreOrder Now dashboard.
5, Scroll to the "Selectors" field and look for the "Button Selector."
6. Delete the current content and paste it into the class name or ID of your button.
7.Save your changes.
8. Visit your product page to ensure the pre-order button is appearing. If it's not, please contact support for assistance.