Q: Why isn't my Notify Me button showing on the storefront? Confirm the offer is published, not just saved. Also check that the product is actually included under the Products tab. Notify Me only appears on products that are currently sold out.
Q: Can I run Back in Stock and Pre Order Now on the same product? Yes!
Q: What triggers the back in stock email? The inventory threshold set in the Email tab, under "When to send alerts." Default is 1.
Q: Can I customize what information I collect from shoppers? Yes, name and email are available now in the popup settings under Design. Phone number is coming soon.
Q: Where can I see who signed up for alerts? The Subscribers tab, searchable by email, product, or SKU.
Q: Can I preview the emails before they go out? Yes, use Send Test Email in the Email tab to send yourself a live preview.
Q: Do I need to manually send emails when stock comes back? No. Once published, alerts send automatically as soon as inventory crosses your set threshold.