If your organization sends invoices from a Spanish subsidiary, you can configure your Productive account to send e-invoices via FACe (to government clients) or FACeB2B (to commercial clients).
This guide covers the initial setup, including required subsidiary information, client details, and payment settings.
đ Once everything is in place, you'll be able to send invoices through FACe.
Good to Know: Limitations by Plan
There is a monthly limit on the number of invoices you can send via FACe, based on your plan:
Essential Plan: 10 invoices
Professional Plan: 50 invoices
Ultimate Plan: 100 invoices
You'll see the transaction counter in Settings > Invoicing > E-Invoicing and when selecting Send to client > Send e-invoice.
đ The limit is shared with Verifactu. Only successful submissions count, and an invoice sent via FACe and submitted to Verifactu in the same step counts once.
Prerequisites
Subsidiary country: E-invoicing is configured per subsidiary.
Only subsidiaries based in Spain can send invoices via FACe. Check your subsidiary in Settings > Company Info > Subsidiary.
Bank Account Settings
FACe requires a bank account on the subsidiary.
Go to Settings > Company Info > Bank Accounts.
Fill in the details and select Save Account.
đ Under Settings > Company Info, select a subsidiary and pick a default bank account for it. This will prefill the Pay to information on invoices any time you bill from the selected subsidiary.
E-Invoicing Settings
To enable FACe e-invoicing:
Go to Settings > Invoicing > E-Invoicing
Select the appropriate Subsidiary
â
Enter the following fields:
Tax ID: Your subsidiaryâs Spanish Tax ID (NIF, CIF, or NIE), including the ES prefix.
Street, City, ZIP/Postcode, and State/County. The State/County must be a Spanish province.
đ Productive automatically sets the payment method to Credit Transfer when you enable FACe.
Click Finish Setup to save.
đ This setup also turns on Verifactu, which registers invoices with the Spanish tax agency (AEAT). The first time you finish setup, Productive adds a Verifactu QR code area to your invoice templates. If you only use FACe, you can hide it. Learn more in Verifactu: The QR Code on Invoices.
Client Company (Invoice Recipient) Settings
To configure your client's details for FACe invoicing:
Go to CRM > Companies.
Select the relevant client company and add the following:
Full Company Name
Tax ID: The clientâs Spanish Tax ID, including the ES prefix.
Address, with a Spanish province as the State.
đ Recommended: Add the Subsidiary, Tax Rate, Payment Terms, and Invoice Template to the client profile to pre-fill this information when creating new invoices.
Under E-Invoicing Information, set the Client Type:
Commercial Client (FACeB2B): Add the DIRe Code (for example
RE0009999).Government Client (FACe): Add the DIR3 codes â Accounting Office, Management Body, and Processing Unit.
đ These fields can also be filled in later, directly from the Send e-invoice modal when sending the invoice. Details in sending invoices via FACe.
