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Account Roles: Owner, Admin, Member

Three roles determine what someone can see and do on your account: Owner, Admin, and Member. This article covers what each role can do.

Written by Eva

What each role can do:

Access or action

Owner

Admin

Member

Brand Page and Insights

Yes

Yes

Yes

Project access

All company projects by default

All company projects by default

Projects they’re included in

Respond to quote requests

On accessible projects

On accessible projects

On accessible projects

Invite or remove people from the company team

Yes

Yes

View team list only

Add existing company colleagues to a project

On accessible projects

On accessible projects

On projects they’re included in

Promote a Member to Admin

Yes

Yes

No

Assign the Owner role

Yes

No

No

​​Owner: full access. Can manage the team, change anyone's role, and make other people Owners. A company can have more than one Owner.

Admin: has access to all company projects by default and can manage the company team, including inviting people, removing members and promoting Members to Admin. Admins can’t assign the Owner role or change an Owner’s role.

Member: can work on projects they’re included in, respond to quote requests and add existing company colleagues to those projects. Members manage their own account and notification preferences. They can view the company team list but can’t invite people to the company, remove company members or change company roles.

A company can have more than one Owner

Owners can promote other people to Owner, Admins can't. Every company needs at least one Owner at all times: if you're the only Owner, you can't remove yourself or step down until you've made someone else an Owner first.
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What a Member can edit on their own account

Members manage their entire My Account themselves, photo, name, title, phone, territory, LinkedIn, email, and password.
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Territory only works if the company has territories set up in Settings → Company, done by an Owner or Admin. If it hasn't, the field sits greyed out until it has.

To invite people, change someone's role or remove a team member, see Settings: Team – adding and managing team members.

Project access and quoting permissions

Your company role and membership of a project are separate from the permissions set by the designer. Being on a project lets you collaborate; the designer controls which pricing, product details, quantities and new products you can suggest.

For adding colleagues to a project and troubleshooting missing access, see Navigating your projects. For locked quote fields, see Understanding your quote permissions.

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