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Account Roles: Owner, Admin, Member

Three roles determine what someone can see and do on your account: Owner, Admin, and Member. This article covers what each role can do.

Written by Eva

What each role can do:

Owner

Admin

Member

Brand Page, Projects, Insights

✓

✓

✓

Invite, remove, or manage team members

✓

✓

View only

Promote a Member to Admin

✓

✓

Make someone an Owner

✓

​​Owner: full access. Can manage the team, change anyone's role, and make other people Owners. A company can have more than one Owner.

Admin: everything an Owner can do except assign the Owner role. Can invite people, remove members, and promote Members to Admin.

Member: manages their own account and notification preferences only. Can see the team list but can't make changes to it.

A company can have more than one Owner

Owners can promote other people to Owner, Admins can't. Every company needs at least one Owner at all times: if you're the only Owner, you can't remove yourself or step down until you've made someone else an Owner first.
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What a Member can edit on their own account

Members manage their entire My Account themselves, photo, name, title, phone, territory, LinkedIn, email, and password.
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Territory only works if the company has territories set up in Settings → Company, done by an Owner or Admin. If it hasn't, the field sits greyed out until it has.

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