This article does not apply to users on Shopify or ColorMe.
Upgrading from the free plan
1. Click the 'Upgrade' button in the top bar
2. Choose your preferred plan from the list
3. You will be taken to Stripe's payment page — enter your card details and click 'Subscribe'
4. After a successful payment, you will be returned to Promolayer. Confirm that your plan has been updated.
Changing or cancelling a paid plan
1. Click your profile from the dropdown menu in the top right
2. Click 'Payment portal'
3. In Stripe's billing portal, click 'Update subscription' (or 'Cancel plan' to move to the free plan)
4. Choose your preferred plan and click 'Continue'
Note: The Pro plan is listed as 'Professional' in Stripe.
5. Review and click 'Confirm'
6. Click 'Return to Promolayer'
7. Confirm that your plan has been updated.
Pricing for upgrades, downgrades, and cancellations
Upgrades and downgrades take effect immediately. Cancellations remain active until the next payment date.
Your payment date is the date you first subscribed to a paid plan (e.g. if you subscribed on April 1, your payment date is the 1st of every month). This date does not change when you change plans.
Upgrade example (Standard: ¥7,000 / Pro: ¥16,000):
Subscribe to Standard on Apr 1, upgrade to Pro on Apr 16.
Charge: (16,000 - 7,000) × 15/30 = ¥4,500 (difference × remaining day ratio)
From May 1 onwards: ¥16,000 per month.
Downgrade example:
Subscribe to Pro on Apr 1, downgrade to Standard on Apr 16.
Credit: 7,000 × 15/30 - 16,000 × 15/30 = -¥4,500
This ¥4,500 credit is applied automatically to your next payment, so May 1 charge: ¥7,000 - ¥4,500 = ¥2,500.
Cancellation:
Cancelling does not immediately revert you to the free plan — it stops auto-renewal. Your current plan continues until the next payment date, after which you return to the free plan.
Note: The prorated calculations above are simplified. In practice, amounts are calculated to the second.