Shopify Users
Uninstalling the app will delete your account. Your subscription is also automatically canceled when you uninstall. Note that you may still be billed for the current billing cycle.
Reference: Uninstalling Apps – Shopify Help Center
Wix Users
⚠️ Important: On Wix, deleting the app does not automatically cancel your subscription. You must cancel your subscription first, then delete the app. If you delete the app without canceling, you will continue to be charged.
Step 1: Cancel your subscription
Go to Premium Subscriptions in your Wix account.
Click the More Actions icon (⋯) next to Promolayer.
Click Cancel App.
Select Cancel auto renew and click Submit.
After canceling, you can continue using Promolayer until the end of your current billing period.
Step 2: Delete the app
Once your subscription is canceled, delete the Promolayer app from your Wix site. Deleting the app will also delete your Promolayer account.
Other Platforms
Please contact us via the chat icon at the bottom left of the screen, or by email.
⚠️ Account data cannot be recovered after deletion. Please export any data you need before proceeding.