Skip to main content

Autoresponders & Follow-up Emails: Overview

Autoresponders automatically send follow-up emails to form submitters, instantly or delayed, single or sequenced.

Autoresponders is a feature that lets you automatically send follow-up emails to users who submit a form containing an email field. You can send a single email immediately or after a delay, or build a multi-step sequence with variable timing between each message.

Autoresponders (follow-up emails) are available on paid plans only.

How it works

When a user submits a form that includes an email field, Promolayer triggers your configured email sequence. To activate autoresponders for a display, create an email template first, then assign it in the display's Actions tab.

Actions tab

Key settings

  • Email template — Select from templates created in the email template editor. See Create an email template.

  • Send timing — Send immediately after form submission, or after a specified delay.

  • Multiple emails — Use the [Add] button to chain multiple emails in sequence, each with its own timing.

Followup email setting

Related articles

Did this answer your question?