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Can I back up (export) my Promolayer data?

Which Promolayer data you can download as CSV (contacts, coupon history, reports) and which settings can't be exported.

Q: Can I back up (export) my Promolayer data?

A: Only some of it. Promolayer doesn’t offer a way to back up all of your data at once, but you can download contacts collected through forms, coupon history, and reports as individual CSV files.

Details

Data you can download as CSV

Data

How to download

Contacts collected through forms

Lists → open the list → Export CSV

Coupon history (all displays)

Coupon History in the top menu → Export CSV (or Coupons → Coupon History → Export CSV)

Reports (page views, display performance, A/B test results, etc.)

Reports → Download CSV on each report

Data you cannot export

  • Display designs and settings (triggers, target pages, target users, etc.)

  • Coupon settings

  • Email templates

  • Other configuration data

This data is stored only within Promolayer. Change history for display settings is also not saved.

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