FAQ
30 articles
Display not showing — Troubleshooting
What is a conversion?
Wix Cookie banner preventing popup from displaying — Troubleshooting
Content Security Policy (CSP): Domains and Setup
Where is the embed tag (install code)?
Popup slow to appear — Troubleshooting
Will Promolayer slow my site down?
How to remove the Powered by Promolayer logo
Teaser overlapping other elements — Troubleshooting
How to drive LINE friend registrations
Query parameter passthrough
How do I check my usage limit?
How to test on your live site
Overlay: Overview
Show display on mobile only, or desktop only
Status page (Is Promolayer down?)
Where are form submissions (contacts) saved?
How to create an iframe-only popup
How to Add File Downloads / Lead Magnets
How to show a display based on the user's browser language
How to use Promolayer with any Shopify theme
How Click Count Works
My coupon is invalid ( coupon code SAMPLEONLY )
Recommended Operating Environment
iframe in HTML content not working — Troubleshooting
Reports: Overview
How to Receive Email Notifications When a Form Is Submitted
How to Show Popups Based on Visitor Location or IP Address
How to Show a Popup Based on Shopify Customer Tags
How to Show a Popup Based on Cart Value or Contents (Shopify and ColorMe only)