FAQ
31 articles
- Display not showing — Troubleshooting
- What is a conversion?
- Wix Cookie banner preventing popup from displaying — Troubleshooting
- Content Security Policy (CSP): Domains and Setup
- Where is the embed tag (install code)?
- Popup slow to appear — Troubleshooting
- Will Promolayer slow my site down?
- How to remove the Powered by Promolayer logo
- Teaser overlapping other elements — Troubleshooting
- How to drive LINE friend registrations
- Query parameter passthrough
- How do I check my usage limit?
- How to test on your live site
- Overlay: Overview
- How to Show a Display on Mobile Only or Desktop Only
- Status page (Is Promolayer down?)
- Where are form submissions (contacts) saved?
- How to create an iframe-only popup
- How to Add File Downloads / Lead Magnets
- How to show a display based on the user's browser language
- How to use Promolayer with any Shopify theme
- How Click Count Works
- Coupon shows as invalid (code SAMPLEONLY) — Troubleshooting
- Recommended Operating Environment
- iframe in HTML content not working — Troubleshooting
- Reports: Overview
- How to Receive Email Notifications When a Form Is Submitted
- How to Show Popups Based on Visitor Location or IP Address
- How to Show a Popup Based on Shopify Customer Tags
- How to Show a Popup Based on Cart Value or Contents (Shopify and ColorMe only)
- About Our Support Scope