FAQs | General Enquiries
Explore our FAQs for quick solutions to common inquiries about your Prospa business account.
21 articles
Is my Prospa account insured?
How do I sign in to my account?
What do I need to open a business account with Prospa?
How long does it take to approve my business account?
Can I get my account details immediately after signup?
Can I have a Prospa account without a registered business name?
Can I open a business account without a Tax Identification Number?
Can Prospa register my business entity?
I have multiple registered businesses; do I need different login details to access my different accounts?
Why do you need my BVN?
Why am I unable to verify my BVN?
I want to create a business account on the app but it says my BVN already exist.
How can I contact your customer service, and what are your operating hours?
Can I upload my passport instead of a selfie?
What charges will I incur when opening a business account with Prospa?
Can Prospa help file my annual return?
What is the difference between ledger balance and available balance?
Why is my ledger balance higher than my available balance?
When does my available balance update?
How do I view and share my account details?
How do I set up custom transaction alert