FAQs | General Enquiries
Explore our FAQs for quick solutions to common inquiries about your Prospa business account.
20 articles
- Is my Prospa account insured?
- How do I sign in to my account?
- What do I need to open a business account with Prospa?
- How long does it take to approve my business account?
- Can I get my account details immediately after signup?
- Can I have a Prospa account without a registered business name?
- Can I open a business account without a Tax Identification Number?
- Can Prospa register my business entity?
- I have multiple registered businesses; do I need different login details to access my different accounts?
- Why do you need my BVN?
- Why am I unable to verify my BVN?
- I want to create a business account on the app but it says my BVN already exist.
- How can I contact your customer service, and what are your operating hours?
- Can I upload my passport instead of a selfie?
- What charges will I incur when opening a business account with Prospa?
- Can Prospa help file my annual return?
- What is the difference between ledger balance and available balance?
- Why is my ledger balance higher than my available balance?
- When does my available balance update?
- How do I view and share my account details?