Overview
Available 1:1 sessions allow you to create time slots for 1:1 sessions your clients can book into, similar to group session bookings.
Once a client books into the session, it'll be allocated to that client and you'll receive a notification on your dashboard.
Lifecycle of a session
Sessions need to be created in advance ("in the future"). Depending on the date, you have different options available to you.
The session is in the future: You can edit the session details, such as date and time, as well as add or update its program.
The session is due now: PT Mate will prompt you to run the session and confirm attendance.
The session is in the past: You can see and edit the session results (if a program is attached) as well as manage the session attendance.
Bookings and waiting list
Your clients can book into sessions on their Client App. If the session is already taken they'll enter a waiting list. In case your client cancels their booking, they will move up automatically.
Bookings and cancellations
You can define when your bookings open and close. For example, you might want to lock attendance 24 hours before the session. Your clients won't be able to book in or cancel after that.
Session attendance
Confirm your session attendance when you start it. This allows PT Mate to update your client's session packs or direct debits automatically. It also adds the session to your client's Training in the Client Tab so they can refer back to it and update their results.
You can always update your session attendance after it's finished, for example, if a client was late and you didn't capture their attendance initially.
Running the session
If you attach a program to your session, you can run it through PT Mate. We will guide you through your session and run the corresponding timers for you.
Once a block is complete you can enter your clients' results.
Virtual session
You can run your group sessions virtually as well. Simply add a Virtual Session Link to your session and it will be handled as a virtual session.
Your clients will be able to join your virtual session directly through their Client App.
Session results
Once a session is finished, you can edit your client's results as many times as you like. PT Mate takes care of automatically updating their progress and PB's.
Alternatively, your client can do so on the Client App so you can split the work load.
Comments
Both you and your clients can leave comments on the session. This allows you to communicate anything relevant to that specific session from within the session.