We're sorry to see you go!
Refunds are faster and easier than disputes.
Disputes typically take several weeks or months to process.
Instead, request a refund from pubby. We will process your refund within 24 hours.
To request a refund, you can submit a Ticket, or contact support thru chat or email (support@pubby.co).
We refund any subscription payment within 30 days of purchase.
If you never successfully upload a book, we will always refund your money.
Need to cancel your subscription?
Canceling your subscription is easy to do at any time.
Log in to pubby
Click the person icon in the top right-hand corner of your screen
From the dropdown menu, click 'Account Settings' once logged in
Click ‘Subscription’ in the left sidebar, then ‘Cancel Subscription'
Or, contact support.
Refunds are not automatic when you cancel your subscription. Please still request a refund from pubby support.
If you're interested in switching from a yearly subscription to a monthly subscription, please contact support or submit a Ticket.