NOTE: The Service Request feature is not available to all residents. Speak to your community manager about enabling this feature.
The Service Request feature in the SmartRent App is a quick, convenient way to contact your community management team about issues in or around your home. When you submit a request using the app, we send the information directly to the appropriate on-site team - maintenance or front office. Forget the days of struggling to reach your technician or “I’ll leave a note for Jimmy.” Essentially, the app is a tool to communicate anything that would have caused you to pick up the phone. Here are a few examples:
Maintenance Requests
A light bulb needs replaced
The dishwasher won’t drain
The paint on the outdoor railing is chipping
Administrative Requests
Noise complaints: Neighbors have been extra noisy lately
Parking violations: Someone has been parking in your parking space
Amenity reservations: You want to reserve the rec room for a party
Our dedicated Customer Support Team will always be your point of contact for troubleshooting the smart devices in your home.