NOTE: The Service Request feature is not available in all communities. Speak to your community manager about enabling this feature.
You can conveniently submit service requests for maintenance and repairs to your home directly from the SmartRent App. You can also use this feature to inform the front office of other issues like parking violations or excessive noise.
Placing a Service Request:
From the app dashboard:
Tap Community
Tap the +
Select Maintenance or Administrative
Maintenance requests are directed to your community maintenance team to address repairs, appliance issues, etc.
Administrative requests are directed to your community management team to handle noise complaints, guest issues, policies, etc.
Complete the required fields
Be detailed in your answers
Upload a photo to help staff better understand the issue
Tap the Check in the upper right corner
You’ve successfully submitted a service request!