Question 1: How to restrict customers from applying discount codes for products on sale?
Answer:
Answer:
To prevent discount codes from applying to already discounted items, you can use either of these methods:
Shopify Admin:
Create a collection "Eligible for Discount" as an automated collection.
Set conditions to include products with a price greater than 0 and an empty 'Compare at price'.
In 'Discounts', create or edit a discount and apply it to "Eligible for Discount".
Create a collection "Eligible for Discount".
In "Select what products to add" section, include products based on Product type or Vendor name, and exclude those with Discount % greater than 0.
Check this article for detailed step-by-step instructions.
Question 2: Why I cannot see discounts on my product page? Although I ran price edits task?
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Answer:
The app will change prices, compare at price, and cost on the backend. It's the same as manually changing prices on your Shopify admin page. Therefore, if you cannot see new discounts even after your edit task is completed, it's likely because of the app related to your storefront. Please sync prices in the app, such as product and collection filters, etc.
Question 3: What is a Countdown Timer and how can I make one?
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A Countdown Timer is a virtual timer placed on your shop's landing page. The Countdown Timer will help you create an urgency for potential buyers to purchase the currently available products. You can access the Countdown Timer by navigating to Sales Manager > Countdown Timer.
You can learn how to create a Countdown Timer at this link.
Question 4: What is a Sale Badge and how can I make one?
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The Sale Badge helps you highlight some of your products for sale using a small banner placed on your product's images. You can access the Sale badge by navigating to Sales Manager > Sale Badge.
Go to this link for a step-by-step guide on how to create a Sale Badge.
Question 5: What happens when the free trial ends?
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Your billing cycle will begin at the end of your free trial. You will be billed directly through your Shopify store. If you need to upgrade your plan, here is a guide on how to upgrade your plan if you need to.
Question 6: How does the free trial work?
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Answer:
1. Once you install our app and receive our welcome email, you can see your remaining "Free Trial" days.
2. Even if you select a plan, you won't be charged during the trial days. So, please accept a plan and cancel the plan within your free trial days.
If you need to upgrade your plan, here is a guide on how to upgrade your plan if you need to.
Question 7: How does the free trial work?
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Answer:
Yes! You can cancel and uninstall our app at any time. There are no contracts, no commitments, and no cancellation fees. Simply uninstall the app from your App admin page in Shopify.
If you have additional questions, you can say hello with our live chat or reach us through email at help@ouiteo.com.