As part of the Pulseway PSA 5.43 release on March 8th, we are implementing an update to our authentication system. While no action is required beyond a simple re-login, we want to ensure you are informed of this change.
What you need to know
Some users might experience an automatic log out and will need to log in again to access Pulseway PSA.
This is not a password reset. Your current credentials will remain the same.
If you are using integrations, we recommend validating that they continue to function as expected.
Why this update is important
Alignment with Industry Standards: By refining our authentication process, we continue to meet the evolving standards required for a secure and reliable platform.
Enhanced Performance: These enhancements contribute to a more robust system, ultimately providing you with a smoother and more secure experience.
What you need to do
Simply log in as usual when prompted.
If you experience any issues, our support team is aware of this update and is ready to assist.
We appreciate your cooperation as we continue to enhance the security and reliability of our platform.