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Important: Upcoming 5.43.0 release (March 8): One-time re-login required for Pulseway PSA

This article describes why re-login is required after the release of Pulseway PSA 5.43.0.

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Written by Manu Varghese
Updated over 3 months ago

As part of the Pulseway PSA 5.43 release on March 8th, we are implementing an update to our authentication system. While no action is required beyond a simple re-login, we want to ensure you are informed of this change.

What you need to know

  • Some users might experience an automatic log out and will need to log in again to access Pulseway PSA.

  • This is not a password reset. Your current credentials will remain the same.

  • If you are using integrations, we recommend validating that they continue to function as expected.

Why this update is important

  • Alignment with Industry Standards: By refining our authentication process, we continue to meet the evolving standards required for a secure and reliable platform.

  • Enhanced Performance: These enhancements contribute to a more robust system, ultimately providing you with a smoother and more secure experience.

What you need to do

  • Simply log in as usual when prompted.

  • If you experience any issues, our support team is aware of this update and is ready to assist.

We appreciate your cooperation as we continue to enhance the security and reliability of our platform.

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