New Features
Password Policy, Secure Password Creation & Notification
Security is on the top of mind for everybody in the MSP world, and PSA is introducing new ways to customize the password policy settings for your accounts. Find the detailed guide here.
Unit Cost enhancement
When working on quotes, MSPs would like to get estimates on the margin of profit they are making when selling an item using quotes. With this newest update, you can measure how much profit you are able to bring in from the services and products you offer. Find the detailed guide here.
Ingram Micro integration
PSA has developed an integration with Ingram Micro. This integration will help MSPs gather real-time pricing and availability from Ingram Micro when adding a product to a document. With Ingram Micro, you can easily view the prices of a selected item and order it directly from PSA. Find the detailed guide here.
Time Sensitive: Business Hour Workflow Automation
The Business Hour Workflow Automation enables users to set up automated responses in PSA that will function regardless of the time of day, within or outside business hours. This update adheres to your particular time zone and location. Find the detailed guide here.
Enhancements
Quotes
Ingram Micro is shown as a distributor when adding a line item using Etilize Integration.
Fixes
Admin | Fixed: Tabbing was not working as expected in the Issue Type > Issue Sub types form. |
Billing automation | Fixed: Billing automation settings were not saved correctly for one particular scenario. |
Inventory | Fixed: When a product is added to a quote, the Price level option was not auto-filled based on the defaults from Lists > Products > Price level. |
IT Complete | Fixed: Login redirects failed during a specific flow. |
New Service Desk | Fixed: For Views, a tooltip is added to display the full name of a view on hover. |