New features

MFA for Client Portal users

An option to enable MFA for Client Portal users has been introduced under Admin > My Company > Company Settings > User Account. It is disabled by default. This will enable MFA for all Client Portal users. The ability to enable on a per company or per Client Portal user is currently not available.

Enhancements

Projects: logging time before the start dates

You can now log time before the task or project starts officially. You can log time in the following two scenarios:

Before the project start date when the project status is still "pipeline."
During the project but before the task start date.

Fixes

Contact	Fixed: A ticket was created from a contact's email that was not the default email. The ticket should have ideally been created from the contact's default email and not secondary email.
Tickets (New View)	Fixed: In the New View, the pagination did not work if user scrolled table to the far right.
Contract	Fixed: An error was displayed when opening a contract.
Views	Fixed: In New View, a blank page used to appear when a new ticket was created from Home > Views > Ticket List View > New.
Projects	Fixed: Due to an old change that was done in April 2024, the validation for start date and end date for tasks was removed completely. This allowed the user to input an end date which was earlier than the start date.
Projects	Fixed: For a milestone task, if the user input an end date that was earlier than the start date, the system used to display an error. It allowed the user to input an end date that was earlier than the start date. As a result, the start date did not match the end date in such cases.
Email Parser	Fixed: The email parser was creating new tickets instead of ticket notes when there were multiple email replies.