Why do I need to send my documents?
Like all licensed gaming operators, we are legally required to verify the personal data you provided during registration to comply with anti-money laundering and terrorism funding laws. 🛡️
This protects your identity, helps keep transactions fast and secure, and ensures your account remains safe.
What documents we accept
🆔 Proof of identity
Colour photo of a valid ID document (passport, driving license, or national ID card – front and back; no scanned documents).
Must be clear, not expired, all details readable, and all 4 corners visible.
🏠 Proof of address
Must clearly show your full name, residential address, and issue date.
Must be dated within the last 3 months.
All 4 corners of the document must be visible (PDF format required if submitted online).
Acceptable documents:
Utility bills (gas, electricity, water, landline, home internet, cable TV)
Mobile phone bills
Bank statements (not from digital-only banks such as Revolut or N26)
Rental, home insurance, or health insurance documents
Local authority tax bills, council tax bills, or other official government correspondence
Not acceptable:
Salary slips
Medical or healthcare bills
Generic purchase invoices
Car or pet insurance documents
Bank statements from digital-only banks
Union documents
💳 Proof of payment methods
Credit Card:
Photo of the card used for deposits (front and back).
Only the first 6 and last 4 digits should be visible; cover the CVV code.
Card must be signed, not expired, and all corners visible.
E-wallet (Skrill, Neteller, Ecopayz):
Screenshot of your logged-in e-wallet account showing email address, username, and full name.
Bank Statement:
Screenshot or PDF from your online bank showing name, account number, bank logo, IBAN, and BIC/SWIFT.
For RAPID TRANSFER deposits, include the transaction to our casino.
Paper copies require a stamp and signature from your bank.
📤 How do I upload my documents?
You’ll receive a secure link from our identification partner, SumSub. Simply follow the on-screen instructions to upload your documents.
If proof of payment method is also required, a separate email will provide detailed instructions.
⏳ What happens after you submit your documents?
Documents are reviewed to ensure they meet our verification requirements.
Processing may take some time, and some documents may be rejected if incomplete or unclear.
Routine transaction checks (e.g., deposits) can take up to a week.
You will receive a message 📨 with any additional steps required.
This guide ensures you know exactly what documents to provide and how to submit them successfully. Following these instructions will help us verify your account quickly and securely.