We understand that circumstances change, and you may be considering closing your account. While complete deletion isn’t possible due to legal and regulatory requirements, there are still options available to manage your play responsibly.
🕓 Cool-off options
If you need a short break, you can activate a temporary cool-off period through our Responsible Gaming section (link in the website footer). This allows you to step away from your account for a period of time that suits you. Once the cool-off period ends, your account will automatically reopen.
📩 Long-term or permanent closure
If you're looking for a longer break — or would like to close your account permanently — just log in and send us a message via Messenger (located at the bottom of your screen). 💬
Our team will respond and help you with the next steps as soon as possible.
We're here to support whatever decision is best for you.