We’re glad to hear you’re interested in coming back!
To request the reactivation of your account, please reach out directly to our Customer Support team. 📬 They’ll guide you through the process.
✅ You may be able to reopen your account if:
You previously self-excluded, and that time period has now ended
Your account has simply been inactive for a while
🚫 However, reactivation won’t be possible if:
You’re still within an active self-exclusion or cool-off period
The account was closed less than 6 months ago due to Responsible Gaming concerns
We closed your account and notified you of this decision
The account was permanently closed for legal or compliance reasons
If you're unsure which case applies to you, just contact our Customer Support team — they’ll be happy to assist.