The Mahina Club is limited and compiled exclusively for our subscribers, therefore, it is excluded from exchange. This is stated in the product description as well as in our general terms and conditions under §6 "Right of withdrawal of the customer as a consumer".
Of course, you can make use of your right of withdrawal after your new registration and return the products to us within 14 days. Please note that we will not cover the return costs.
If your Mahina Club is defective, please contact our customer service team.
If you have any questions, please contact our customer service via the Kokua chatbot - you will find the chat icon at the bottom right of your screen.