We greatly appreciate your feedback, as it helps us improve our services. You can easily rate your VPN session directly within the PureVPN app.
Curious to know how? Follow the step-by-step instructions below to share your experience and provide valuable feedback:
Connect using the Recommended server option or a Desired location of your choice.
Upon successful connection, you’ll see Thumbs up and Thumbs down icons to rate your session.
When you give a Thumbs up, you will see the following screen.
When you give a Thumbs down, you’ll be asked to choose a category and leave comments. As soon as you fill it, a support ticket will open.
