Set up PureVPN on your iOS device effortlessly with our step-by-step guide. Configure the PureVPN iOS app to enjoy secure and private browsing, access geo-restricted content, and protect your online activities.

Download & install PureVPN app

To start setting up PureVPN on your iOS device, locate and open the App Store app.

In the search bar of the App Store, enter "PureVPN" and select the first result that appears on the list. Once you find it, tap "Get" to initiate the download and installation process.

PureVPN iOS app is now successfully installed on your phone.

Login PureVPN app

Launch PureVPN app.
Tap Have an account? Login.

You will be redirected to your default browser for login.
Enter your PureVPN email and password (Use the email and password you set up during the purchase).
After entering the account details, tap Submit.

Once you tap submit, the PureVPN app will automatically pop-up and you will be logged in to the app.

Note: If you have multiple accounts then you will be asked to select your PureVPN username.

Once done, you will be logged in to the PureVPN app.

Logout PureVPN iOS app

Tap the hamburger icon (≡) from the top left.

Tap Account Details.

Tap Logout.

Tap Logout to proceed.

You are successfully logged out from the PureVPN application.

Check subscription details on PureVPN app

Tap the hamburger icon (≡) from the top left.

Tap Account Details.

In the profile section you will be able to see the subscription details.

Email
VPN Username
Subscription Type
Subscription Status
Billing Cycle
Subscription Expiry
Addons

Connect and Manage Locations - PureVPN iOS App

Connect via recommended server/ location

Wondering what is the recommended server?

Well, the recommended server will automatically connect you to a country/ server proposed by our smart algorithm (based on geographical distance). Read more about how PureVPN smart algorithm works.

Tap Connect icon at the center.

Note: PureVPN requires the addition of VPN configurations to your device when establishing a VPN connection for the first time. This step is essential to enable PureVPN to create and manage VPN tunnels effectively.

Upon a successful connection, you will observe the status as "connected." To disconnect, simply tap the centrally located Purple button within the PureVPN app.

Connect with your preferred country

If you have a specific location in mind that you would like to connect to, PureVPN provides an extensive selection. With over 6,500 VPN servers spanning across more than 70 countries and available in 88+ locations, you can effortlessly establish a connection to your desired destination.

Tap the hamburger icon (≡) from the top left.

Tap Locations 🌐

Tap your desired country to connect or type your desired country via search option.

You are now connected to your preferred country.

Connect with your desired city

You can conveniently explore various cities within a country using the PureVPN app. To select a specific city, please follow the instructions provided below:

Tap the hamburger icon (≡) from the top left.

Tap Locations 🌐

Tap the arrow icon provided besides locations and a list of cities will be displayed.

Tap your desired city to connect or type your desired city via search option.

You are now Connected to your desired city.

Sort countries alphabetically, by ping or popularity

Tired of scrolling up and down to search for a location? Want a simplified way to sort the locations? Follow the instructions below 👇

Tap the hamburger icon (≡) from the top left.

Tap Locations 🌐

To sort locations alphabetically or by ping, or popularity, tap the Sorting icon from the top.

You will now see the options to sort them.

To sort countries ping, tap Sort by Ping.

Countries are now sorted in Ping order.

To sort countries alphabetically, tap Sort by Alphabetically.

Countries are now sorted in Alphabetical order.

To sort countries by popularity, tap Sort by Popularity.

Countries are now sorted by Popularity order.

Access popular website via shortcut

In the most recent update of our iOS application, we have introduced an exciting new feature called "Shortcut." This feature enables users to conveniently access their favorite streaming applications with ease.

To begin utilizing this feature, please follow the instructions provided below:

Tap hamburger icon (≡) from the top left.

Tap Locations 🌐

Tap + icon to add a Shortcut.

During the setup process, you will come across a list of popular streaming channels. Simply search for your desired streaming channel, such as Netflix, and add it to your shortcuts. This will allow you to easily access the streaming channel directly from the PureVPN app (In this example we have used Netflix).

Next, you will be prompted to select a location. Since Netflix content is region-based, you can choose from different locations supported by PureVPN. In this example, we will use the United States as the location. Selecting the United States will enable you to access Netflix content specifically available in that region.

Lastly, PureVPN will suggest a default name for the shortcut. However, if you prefer a different name, you have the option to modify and rename it as per your preference. Once you are satisfied with the name, simply tap "Add Shortcut" to complete the process.

Once added, the new shortcut will appear in the location list. To add more shortcuts, tap the "+" icon and repeat the process. To connect, simply tap the desired shortcut, and PureVPN will initiate the connection automatically.

You are now connected to the newly created shortcut.

Within a few seconds, the selected streaming website will open up in your default browser. From there, you can effortlessly log in to the streaming website and gain access to its content. Enjoy streaming!

Create shortcut for custom website

Tap hamburger icon (≡) from the top left.

Tap Locations 🌐

Tap + icon to add a Shortcut.

To add a custom URL simply type the URL in the search box.

In this example, Google has been used as an illustration. However, you have the flexibility to enter the URL of any website you prefer. Simply enter the desired website URL and tap "Add Shortcut" to continue.

Next, you will be prompted to select a location that allows access to your desired website. It is crucial to choose a location where the website you wish to access is available. For instance, if you want to access BBC iPlayer, which is only accessible in the UK, you should select the UK as the location.

By default, PureVPN will propose a name for the shortcut. However, you have the option to modify and rename it according to your preference. Once you have made any desired changes, simply tap "Add Shortcut" to finalize the process.

To enhance your experience with our application, we would like to request your permission to save your shortcut preferences in PureVPN. You have the choice to select either "Yes" or "No" based on your preference.

After completing the above steps, the newly added shortcut will be visible in the location list of the PureVPN app. If you wish to add more shortcuts, you can tap the "+" icon and repeat the same procedure. To establish a connection, simply tap the newly created shortcut, and PureVPN will initiate the connection process automatically.

You are now connected to the newly created shortcut.

Within a few seconds, the chosen website will open up in your default browser, providing you with quick access to its content.

Mark location as favorite

Tap hamburger icon (≡) from the top left.

Tap the Star icon ⭐ provided besides locations.

Location has been marked as favorite successfully.

Connect with Dedicated IP

Tap hamburger icon (≡) from the top left.

Tap the Dedicated IP option to connect.

You are now Connected successfully with your Dedicated IP Add-on.

In case you’re already connected to your dedicated IP on another device, you’ll be prompted accordingly to continue as per choice.

Rate your session

Connect using the Recommended country/ server option or the desired location of your choice.

Upon successful connection, you’ll see thumbs up and thumbs down icons to rate your session.

When you give a Thumbs up, you will see the following screen.
When you give Thumbs down, you’ll be asked to choose a category and Describe your issue.

As soon as you fill it, a support ticket will be open.
Tap Submit. Our team will then get back to you via email.

How to Switch Protocol - PureVPN iOS App

Protocol Guide:

Wireguard: (Recommended)

Wireguard provides a fast and secure VPN connection and it’s usually used for web browsing and streaming.

UDP:

UDP is mainly used for streaming and downloading. It provides a fast VPN connection with medium encryption.

TCP:

TCP is more reliable, but also a little slower, and is usually used for web browsing.

IKEv2:

IKEv2 is one of the fastest VPN protocols that provides stable connection and is usually used for streaming and downloading.

Wondering how to switch between protocols? Follow the instructions below 👇

Tap the hamburger icon (≡) from the top left.

Tap ⚙️ Settings.

From general settings tab, tap Advanced.

Tap Connection Protocol.

Toggle Automatic selection.
A pop-up will appear tap Yes to proceed.

Choose the protocol of your choice from the list.

Upon selection, your protocol will be successfully changed.

Connect to Fallback: This option will connect you to the next best available option if you are unable to connect with your preferred protocol. Once done, go back to the Locations tab and connect with your desired location.

Manage General Settings - PureVPN iOS App

The PureVPN app offers customizable settings to tailor your experience according to your preferences. Should you ever wish to do so, you can effortlessly revert back to the default settings with a single tap. Enjoy the flexibility and convenience of adjusting the app to suit your needs.

Change appearance

Tap the hamburger icon (≡) from the top left.

Tap ⚙️ Settings.

In the general settings tab, you will be able to see the Appearance option.

Press the arrow icon > to change the Appearance.
Select your preferred theme option from the list.

PureVPN theme has been successfully changed.

Reconnect on disconnect

Tap the hamburger icon (≡) from the top left.

Tap ⚙️ Settings.

In the general settings tab, you will be able to see Reconnect on Disconnect option.

Toggle Reconnect on Disconnect to turn it on.

VPN on demand

The VPN on Demand feature is an invaluable service available for iOS, iPhone, and iPad devices. It ensures that your internet traffic is simultaneously routed through both the VPN network and your ISP network. With this feature, the VPN connection is automatically established when you access specific websites that require a VPN service on your Apple device. Essentially, it ensures that you are connected to your VPN before visiting any predefined websites.

Curious about how to enable this feature? Simply follow the instructions provided below:

Tap the hamburger icon (≡) from the top left.

Tap ⚙️ Settings.

In general settings, tap VPN on Demand.

Toggle Enable for domain.

Type the domain you wish to add. (In this article we have used www.youtube.com as an example).

Personalise server selection

PureVPN introduces the Personalize server selection feature, enhancing user experience and connectivity. This feature automatically connects you to servers that have provided you with a good overall VPN connection experience in the past. To enable Personalized server selection, follow the simple instructions below and enjoy a seamless and optimized VPN connection.

Tap the hamburger icon (≡) from the top left.

Tap ⚙️ Settings.

In general settings, toggle Personalize server selection.

That's all! PureVPN will now prioritize assigning you servers that have provided you with a positive experience in the past. This ensures that you can enjoy reliable and efficient connections based on your previous usage.

Clear my preferences

If you wish to revert the PureVPN app to its default settings, we’ve got you covered. Follow the instructions below to restore the app to its original configuration.

Tap the hamburger icon (≡) from the top left.

Tap ⚙️ Settings.

In general settings, tap Clear my Preference.

Tap Yes to confirm.

The app preferences have been successfully cleared.

Select application language

Discover how to change the language of the PureVPN Android app and enjoy a localized experience. Customize the app to your preferred language with our step-by-step instructions.

Tap the hamburger icon (≡) from the top left.

Tap ⚙️ Settings.

In general settings, tap Language.

You will be redirected to the iOS settings page for PureVPN. Tap Language.

Choose your desired language from the list and your language will be changed.

Manage Help Section - PureVPN iOS App

If you’re seeking assistance, we’ve got you covered with our latest application that includes a dedicated Help section.

Here’s what you can do within the Help section:

Troubleshoot: Find solutions to common issues and resolve any problems you may encounter.
Join Live Chat: Connect with a support representative in real-time to get immediate help.
Create a Support Ticket: Submit a support ticket to get personalized assistance for your specific concerns.
Share Suggestions: Provide feedback or suggestions to help us improve our application.
Read FAQs: Access frequently asked questions to find answers to common queries.
Community Support: Engage with the community to seek advice or share knowledge.
Leave Feedback: Share your thoughts and opinions with us.

To access the Help section, simply follow these instructions and get the assistance you need. We’re here to support you every step of the way.

Support guides

Tap the question mark icon❔from the top right.

Tap Support Guides.

You will be redirected to PureVPN's Support center page.

Support ticket

To contact our support team and open a support ticket, simply access the PureVPN app and follow the instructions provided below. Our dedicated 24/7 support heroes will promptly assist you with any queries or concerns you may have.

Tap the question mark icon❔from the top right.

Tap Create Support Ticket.

Tap support ticket and you will be able redirected to your email. Once you send us the email our support heroes will get in touch with you asap.

Live chat

If you need to communicate with a representative regarding any matter concerning the PureVPN app, follow the steps outlined below to initiate the conversation and receive assistance from our team.

Tap the question mark icon❔from the top right.

Tap Live Chat.

You will be redirected to PureVPN's Support center where you can initiate a live chat.

FAQs

Looking for answers to your frequently asked questions about the PureVPN app? Find comprehensive information and solutions to common queries in our FAQ section. Discover how to optimize your VPN experience and resolve any concerns with PureVPN’s user-friendly application.

Tap the question mark icon❔from the top right.

Tap Frequently Asked Questions.

You will be able to see and read FAQs.

PureVPN’s reddit community is a great place to get answers to your questions and find solutions to your problems. Our experts will answer your questions and provide solutions to your problems. You can also ask questions or post about anything!

Tap the question mark icon❔from the top right.

Tap Community Support.

In the community support you will be able to see Reddit.

Tap reddit, and you will be redirected to PureVPN's reddit community page.

Ideas forum

If you have any suggestions on how we could improve, we would greatly appreciate your input! Please join our ideas forum and share your ideas with us.