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PureWay Amalgam Waste System – Return Instructions

Proper Return Process for Regulatory Compliance and Safety

Updated over a week ago

🦷 Overview

Thank you for choosing PureWay’s Amalgam Waste Mail-Back System. Please follow the instructions below to properly package, complete, and return your system to ensure safe and compliant handling of amalgam waste.


📦 Step 1: Secure the Container

  • Make sure the container is sealed tightly.

  • Check for no visible leaks or spills.

  • Do not overfill the container. If full, request a new one instead of overpacking.


📝 Step 2: Complete the Return Form

  • Locate the prepaid return form included in the system box.

  • Fill in the following information clearly:

    • Facility name

    • Address

    • Contact information

Missing the form? Request a replacement:

  • By sending a message in the chat widget.

  • Or by calling us at 877-765-3030.


📬 Step 3: Prepare for Shipment

  • Place the sealed container and completed return form back into the original shipping box.

  • Verify the prepaid shipping label is still attached and readable.

  • Drop off the box at any FedEx Ground location, or schedule a pickup directly through FedEx.


⚠️ Important Reminders

  • This mail-back system is designed only for amalgam waste.

  • Do not include sharps, biohazardous, or pharmaceutical waste.

  • Improper use may lead to delays or regulatory non-compliance.


✅ Reordering a Replacement System

To order a new amalgam waste mail-back system:

  • Use the official form below to request a new order or reorder an existing system. This form is designed to capture all the details needed for our team to follow up with you.

    • 📌 Note: After you submit the form, a representative will contact you within 24 business hours (Monday–Friday) to complete your request.

  • Or contact PureWay Customer Support in the chat widget or at 877-765-3030.


Questions?

Contact PureWay’s Support Team:

  • 💬 By sending a message via the chat widget.

  • 📞 By calling 877-765-3030.

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