1- Approve the Pyn Slack App for your workspace

Ask your Slack Workspace Administrator (usually someone within your IT department) to approve the Pyn Slack app for your company.

Pyn can be found and installed from the Slack App directory.

2- Add the Slack integration within Pyn

⚠️ You'll need to be a Pyn Administrator to complete these steps*.

Sign into Pyn. Select Integrations and choose Slack.

Click the "Add to Slack" button to initiate the connection process.

Slack will ask for the permissions the Pyn Slack app requires. This includes:

  • Permissions to match users in Pyn to Slack via email address

  • Permissions to send Pyns via direct message to people

  • Permissions to send Pyns via group or channel to people

Click Allow.

After approving, you will be redirected back to the Pyn integrations page and receive a confirmation message in Slack from Pyn.

This confirms the installation has been successful.

That's it! You're ready to use Slack.


Q: How can I re-authenticate the Slack connection?

A: In the top right hand corner of the Slack connection there is an ellipses "..." menu. Select this and choose the re-authenticate option. If you are not a Slack Admin you may need someone from your IT team to confirm the connection. Once this is re-authenticated use the Send test slack button to re-test the connection.

Q: Can I send a message to a Slack Channel?

A: Yes, you can send ad-hoc or campaign messages to a public Slack channel. Learn more 🔎 Send to a Slack channel

Q: How do I choose a Slack sender?

A: At this time you are only able to select yourself or the PynBot as the sender. For security reasons each Admin will need to sign into Pyn and authenticate their Slack account.

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