Why connect to your personal Slack account?
Pyn can send a Slack message on your behalf. This creates a more powerful experience for the recipient as it personalizes the message and increases engagement with the content.
Another plus is that the recipient can reply to you directly within Slack!
This is how a personalized message will appear for the recipient:
⚠️ Before you proceed, make sure your Slack Workspace is connected with Pyn. For instructions on how to connect Pyn to your company's Slack workspace, see Connect to Slack.
How it's done
Select a message in Pyn from Drafts, Campaigns or Automations.
Click on the Sender to see the dropdown list and select the Connect your Slack account option.
Confirm the authentication by clicking Allow after reviewing the request page.
Your IT admin has already approved the connection between Pyn and Slack. This authentication allows Pyn to use your Slack Alias as a sender and deliver a message on your behalf.📝Note: Other people in your organization using Pyn cannot post to Slack as you. Pyn will only deliver a message by Slack on your behalf when you have selected that option as the message delivery method.
Select yourself as a Sender. For any Pyn you want to come from you via Slack, click the Sender dropdown and select your name with the Slack logo in front.You can test this by sending a Pyn to yourself via Slack.
If you send a test Slack message to yourself, you will not get a notification. Open your personal Slack workspace to see the Pyn.
FAQ
Q: Can I send a message to a Slack Channel?
A: Yes, you can send ad-hoc or campaign messages to a public Slack channel. Learn more 🔎 Send to a Slack channel
Q: How do I choose a Slack sender?
A: At this time you are only able to select yourself or the PynBot as the sender. For security reasons each Admin will need to sign into Pyn and authenticate their Slack account.
Q: How can I re-authenticate the Slack connection?
A: In the top right hand corner of the Slack connection there is an ellipses "..." menu. Select this and choose the re-authenticate option. If you are not a Slack Admin you may need someone from your IT team to confirm the connection. Once this is re-authenticated use the Send test slack button to re-test the connection.
