Content is more engaging when it is personalized. In Pyn you can personalize the look of the emails you send out to fit your company brand by adding your logo and setting your preferred font and button color.

🛠 Note: Only Pyn Owners and Admins can upload a logo. For information on permissions, see Pyn Permission Types.

All of these customizations can be done directly in Pyn and can be updated as needed. After logging into your Pyn account follow these steps to update your company theme:

When uploading your company logo to Pyn we support files saved as .jpg, .png, and .gif.

When your logo is uploaded toggle on the option to Enable customizable email template, this will apply your logo to messages sent out via email. Editing the font and colors will only appear if this setting is selected.

Pyn sets your default font to Arial. Choose a new font from the drop-down list. Selecting a font will automatically save and apply to your messages.

A preview of what emails will look like with your font selection can be found on the right-hand side of the screen.

Include your company colors in hyperlinks and the button in your emails. Select the color in the box and enter the Hex Color Code or the individual RGBA and hit save to personalize these message features.

Q: I uploaded a logo, why can't I customize the button?

A: Ensure that the toggle is on for the Enable customizable email template.

Q: What type of file does a logo need to be saved as?

A: Pyn supports logo files saved as .jpg, .png, and .gif.

Q: I don't want to include a custom logo, what customization options do I have?

A: If you do not include a logo or do not want to apply the customizable email template you can still update the font and hyperlink color.