Yes. In order to renew automatically and prevent your service from suddenly stopping working, a bank card is required. You can turn off this automatic renewal at any time.

Here's everything you need to know:

How do I stop automatic renewal?

Sure, if you would like to try out the product and don't wish for it to automatically renew before you know if you like it or you wish to cancel, you can turn off automatic renewal at any time - tap here to learn how.

Are my card details safe?

Yes, Pyramid does not hold you card details. Instead, we use Stripe - one of the world's largest payment processors, who power payments for millions of services including Apple Pay, Uber, Deliveroo and so you can be confident that your payment information is always safe.

Does it need to renew monthly!

No! We have flexible pass bundles, including a 1-Year, 2-Year or Lifelong Pyramid Pass, available at our store in order to avoid monthly billing with substantial savings vs paying monthly.

Still have an issue?
Pop us an email to or tap the message button on the bottom right of this page to get in touch.

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