Pyramid Pi Device LEDs 🚥
Green LED: Powered on and VPN is turned on.
Red LED: Powered on, but not connected to VPN.
Red + Green: Pyramid has been reboot with VPN turned on. If you're not online, your VPN may be struggling to connect so you may need to select a new server in the app. See here for details.
No LED: If there's no LED or it's rapidly flashing, sounds like a power issue. See pyramidwifi.com/USB for more information
The Pyramid USB WiFi Adapter 💡
No LED: No LED means you're not connected to Pyramid Pi on any device. It does not suggest any problems or lack of power.
Still / Flashing Blue LED: Activity LED. This suggests it's connected or connecting to a device such as your phone, or a television, or laptop etc
Ethernet Port LED
The LEDs on the Pi ethernet port are designed to show when it's connected but don't have any other function.
Need some help? The quickest way is to tap Settings > Help & Feedback > Message Support from within the Pyramid app.
Or, you can reach out on Whatsapp, tap the chat button (bottom right of this page) or email help@pyramidwifi.com - we'll be happy to solve any issues or questions.