Skip to main content

Disconnections from NinjaTrader

Steps to troubleshoot disconnections from NinjaTrader servers.

Support avatar
Written by Support
Updated over 2 months ago

1. Add NinjaTrader bypass to Firewall:

• Open Windows Defender Firewall.

• Click “Allow an app through firewall” > “Change settings” > “Allow another app”.

• Browse to C:\Program Files\NinjaTrader 8\bin

• Check both Private and Public networks > Click OK.

Browse to C:\Program Files\NinjaTrader 8\bin

2. Flush DNS Cache:

• Open Command Prompt.

• Type ipconfig/flushdns and press Enter.

Please complete these steps and monitor the performance. Please note that you can monitor your VPS network connection in the "Monitoring" tab. If you do not see any instances where both inbound and outbound equals 0, the disconnections are unrelated to your VPS but an issue with the server that you are trying to connect to. Please chat with support so we can help troubleshoot.

no network connections

Related Links:

QuantVPS Homepage

Did this answer your question?