Some users see error 0x80070775 when trying to change their VPS password, even when the new password meets complexity requirements. This guide walks through the fixes that resolve it.
In plain English: 0x80070775 is a Windows account-restriction error — it means Windows is blocking the change because of an account policy setting, most commonly a password policy conflict or the account being flagged as locked out. It isn't a sign of a problem with your VPS itself.
Symptoms
You attempt to change your VPS password from the login or password change screen.
You enter the old password and a new one that meets complexity requirements.
You receive an error message, often 0x80070775, preventing the password change.
Step-by-Step Fixes
Step #1: Change Password via Command Prompt
Log in to your VPS using your current password.
Open Command Prompt as Administrator:
Right-click Start → select Command Prompt (Admin) or Windows PowerShell (Admin).
Enter the following command, replacing YourNewPassword with your chosen password:
net user Administrator "YourNewPassword"
Press Enter. If successful, you'll see a confirmation message.
Step #2: Clear Saved Remote Desktop Credentials
If Windows is still trying to use your old password, it may have cached credentials.
On your local PC or Mac, open your Remote Desktop client.
Remove any saved credentials associated with your VPS.
Reconnect and enter your new password.
Step #3: Refresh Windows Group Policy (if still blocked)
Open Command Prompt as Administrator.
Run the following command:
gpupdate /force
Once the policy update completes, try changing your password again.
Locked Out at the Login Screen?
The scenarios above assume you can still reach the password-change screen. If instead you're completely locked out at the RDP login screen itself — meaning Remote Desktop rejects your credentials before you ever reach the desktop — you won't be able to run the Command Prompt fixes above, since you can't log in at all. In that case, use one of these recovery paths instead:
Reset your password from the QuantVPS dashboard. Your Control Panel lets you reset the Administrator password for your VPS without needing to log in first. Once reset, try connecting again with the new password.
Use Console access to log in locally. If a dashboard reset doesn't resolve it, you can use Console (VNC) access to reach your VPS's screen directly — bypassing RDP entirely — so you can sign in, reset the password, and fix any underlying account or policy setting causing the lockout.
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Need Assistance?
Our support team is available 24/7. If you have any questions or run into issues, open a support ticket from your QuantVPS dashboard and we'll get back to you as quickly as possible.