If Remote Desktop Connection keeps sending an old password or connecting to an old address, Windows has saved your previous login. This guide shows how to remove it on Windows 10 and Windows 11, then connect with your current details.

When you need this

You reset or changed your VPS password.
You reinstalled your VPS. A reinstall gives you a new password.
Your VPS has a new IP address, for example after an upgrade or a location change.
Remote Desktop shows Your credentials did not work, or fills in an old username on its own.

Saved logins are stored on your own computer, not on the VPS. Changing or reinstalling the VPS does not clear them.

Before you start

Open your QuantVPS dashboard, click Manage Server, then go to Control Panel > Connection Credentials. Copy your current IP address, username and password. The username is usually Administrator.

Changed the password inside Windows? Use the password you set. The dashboard still shows the original one.

Step 1: Delete the saved login in Remote Desktop Connection

Press Windows + R, type mstsc and press Enter.
Click Show Options in the bottom-left corner.
On the General tab, type your VPS IP address in the Computer box.
If Windows has a saved login for that address, you see Saved credentials will be used to connect to this computer with edit and delete links. Click delete and confirm.
Keep the window open. You will use it again in Step 4.

No delete link? Windows has no saved login for that exact address. Go on to Step 2, because an entry can still exist in Credential Manager.

Step 2: Remove the TERMSRV entry in Credential Manager

Click Start, type Credential Manager and open it. You can also go to Control Panel > User Accounts > Credential Manager.
Click Windows Credentials.
In the Generic Credentials list, find the entry named TERMSRV/ followed by your VPS IP address, for example TERMSRV/203.0.113.10.
Click the entry to expand it, click Remove, then click Yes.
If you see other TERMSRV entries for your VPS, such as an old IP address, remove those too.

Prefer the command line? Open Command Prompt, list your saved logins, then delete the one for your VPS:

cmdkey /list
cmdkey /delete:TERMSRV/203.0.113.10

Replace 203.0.113.10 with your own VPS IP address.

Step 3: Clear old connection settings (optional)

Do this if your IP address changed, or Remote Desktop still fills in old details after Steps 1 and 2.

Saved .rdp files and shortcuts: if you connect with a saved .rdp file or a desktop shortcut, right-click it and choose Edit. Update the Computer and User name boxes, then click Save. Or delete the file and save a new one.
Default.rdp: Remote Desktop Connection keeps your last settings in a hidden file called Default.rdp in your Documents folder. In File Explorer, turn on hidden items (View > Show > Hidden items on Windows 11, View > Hidden items on Windows 10), then delete Default.rdp. Windows creates a new one next time. This also resets your display and local resource settings, such as multiple monitors.
Old addresses in the Computer list (advanced): the list of recent computers is stored in the registry under HKEY_CURRENT_USER\Software\Microsoft\Terminal Server Client\Default, and saved usernames under HKEY_CURRENT_USER\Software\Microsoft\Terminal Server Client\Servers. Delete only the values or keys for your old address. Skip this if you are not comfortable editing the registry.

Step 4: Connect with your current details

In Remote Desktop Connection, type the IP address from your dashboard in the Computer box and click Connect.
When Windows asks for a password, click More choices, then Use a different account.
Enter the username (usually Administrator) and your current password.
Tick Remember me only if you want Windows to save this new login.

Troubleshooting

Still "Your credentials did not work": copy the password again from the dashboard and check there are no spaces at the start or end. If you changed the password inside Windows, use that password.
The old password still fills in: close every Remote Desktop window, repeat Steps 1 and 2, and check for a saved .rdp file with old details (Step 3).
It connects to the wrong server or times out: check the IP address in the dashboard. An upgrade or location change can give your VPS a new one.
Error 0x204, or the VPS cannot be reached at all: this is not a saved login problem. Follow our guide to troubleshoot VPS connection problems.
Using the Windows App instead of Remote Desktop Connection? Edit or remove the saved user account in the app, then connect again.

Connecting from a Mac? See how to remove saved RDP credentials on a Mac.
Find your VPS login credentials in the dashboard.
Change your VPS password from inside Windows.

Need Assistance?

Our support team is available 24/7. If you have any questions or run into issues, open a support ticket from your QuantVPS dashboard and we'll get back to you as quickly as possible.

How to Remove Saved RDP Credentials on Windows