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Creating a Client

Guide to creating a client in Quartz

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Written by Shauna Greaves
Updated this week

To add a new Client, navigate to the client area and press to add a new client to Quartz.

Base information tab

Complete the required information and select Save

Client Number: Auto-assigned unique ID.

Client Name: Required – Enter the business name.

Address Line 1: Required – Enter the main address.

Address Line 2: Optional – Additional address info.

Country: Required – Select the client's country.

County/State: Optional – Enter if applicable.

Town/City: Optional – Enter if applicable.

Postcode: Required – Enter postcode/ZIP.

CAN/ABN/Company Number: Optional – Enter if available.

VAT Number: Optional – Enter VAT number if applicable.

Sales Ledger Code: Required – Enter the relevant ledger code.

Edit Candidate Timesheet: If checked, client users can edit candidate timesheets (rate type & units only). If not, they can only reject and request re-submission. Charge rate queries must go through your organisation.

Billing Contact

Complete the required information and select Save

Name: Optional – Billing contact name. Populates the ‘Attention To’ field on sales invoices.

Position: Optional – Contact's job title.

Phone Number: Optional – Contact's phone number.

Fax Number: Optional – Contact's fax number.

Email Address: Required – Email for sending sales invoices. Multiple addresses allowed (separate with commas).

Settings

Complete the required information and select Save

Sales Tax: Required – Set to 20%, 0%, or a custom rate from Organisation Settings.

Payment Terms: Required – Enter number of days to calculate invoice due date (based on ‘Payment From’).

Payment From: Required – Choose how the due date is calculated:

  • Document Date: From invoice date (default).

  • Start of the Month: From start of timesheet month.

  • End of the Month: From end of timesheet month.

  • Calendar Monthly: Same day next month.

Billing Cycle: Required – Select Weekly or Monthly.

Purchase Order Required: On/Off – If ON, timesheets must have a linked PO (highlighted in red if missing).

Group By: Required – Choose invoice grouping method:

  • Timesheet: One invoice per timesheet.

  • Contractor: One invoice per contractor.

  • Client: One invoice per client.

  • Client and Location: One invoice per client location.

Override Start Day of the Week: Select a different start of the week for assignments under this client.

Authorise/Reject Timesheets via Email: Toggle ON to allow client users to authorise or reject timesheets directly from email.

Authorise/Reject Expenses via Email: Toggle ON to allow client users to authorise or reject expenses directly from email.

Invoice Note: Optional – Text entered will appear on all sales invoices.

Automatically Send Sales Invoice: On/Off – If ON, invoices are emailed automatically after batch completion.

Exclude Timesheets from Invoice PDF: Toggle ON to hide timesheet details from the invoice.

Exclude Timesheet Attachments from Invoice PDF: Toggle ON to prevent timesheet files from being attached to the invoice.

Include Timesheet Attachment Images in Invoice PDF: Toggle ON to embed timesheet images directly into the invoice PDF.

Separate Expenses: Generates separate PDF files for timesheets and expenses.

Bank Details: Enter custom bank details for this client (overrides organisation-level bank info).

API Settings

Complete the required information and select Save

Location Settings

Complete the required information and select Save

Use this if the client has multiple branches.

  • Add client locations under the client record.

  • Select the location when creating assignments.

  • Invoices can be grouped per location (one per location).

Chaser Settings

Complete the required information and select Save

Automatically send reminder emails to Contractors who haven’t submitted their timesheets/ expenses or approvers who have not approved timesheets/ expenses

  • Enable Chasers: Tick to activate automatic reminders for Contractors at this Client.

  • Reminder Start Date: Select the first date & time to send reminders (e.g. Friday at 3 PM).

  • Reminder Frequency: Choose WEEKLY or MONTHLY, based on the Client’s timesheet cycle.

    • Weekly: Select specific day(s) of the week to send reminders (e.g. Monday, Wednesday).

    • Monthly: Enter date(s) of the month (1–30), separated by commas, for when reminders should be sent.

Compliance

Complete the required information and select Save

Client Setup Complete:
Once all the above fields are filled out and saved, your client is fully set up in Quartz.

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