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Troubleshooting: Floating Footer
Troubleshooting: Floating Footer

The footer at the bottom of the website does not allow me to view or scroll down on the site.

Shelby Bridges avatar
Written by Shelby Bridges
Updated over a week ago

Certain Chrome extensions can cause the footer at the bottom of the webpage to float toward the middle of the site.

Here is a list of known extensions that have caused this to occur:

  1. * FormSwift PDF Editor https://chrome.google.com/webstore/detail/formswift-pdf-editorconve/bdfcnmeidppjeaggnmidamkiddifkdib/related?hl=en

  2. * Ahrefs SEO Toolbar https://chrome.google.com/webstore/detail/ahrefs-seo-toolbar/hgmoccdbjhknikckedaaebbpdeebhiei?hl=en

To correct this in your browser, disable the extension by toggling it off in the Chrome > Window > Extensions page. If you do not have one of the extensions listed above, you will want to toggle all extensions off one by one to determine which extension is causing the problem.

This YouTube video shows how to complete these steps: https://www.youtube.com/watch?v=-y0VmaKfrfQ

Follow the instructions to disable all the extensions. You will be able to determine which of your extensions is causing the problem within 10 minutes. If the extension is not listed above please let us know so we add to our list and help other users in the future.

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