I've missed a payment but it's not showing as an outstanding balance. How can I make a payment?

If you're a monthly payer and trying to make a payment, you can make a payment in the PremFina payments portal to bring your agreement up to date.

Please check the SMS, email or letter from PremFina for your payment deadline to avoid cancellation.

Before making a payment online, the portal will let you know if PremFina are already reattempting your Direct Debit to help you avoid paying twice.