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Vendor Support Resources and Contact Information
Vendor Support Resources and Contact Information

This document provides the contact information and support resources available for third-party vendors.

Updated today

This comprehensive document ensures you have access to all the support resources and contact information for our third party vendors.



Quick Links:


Follow Up Boss

Support Options

  • Live Chat
    Use the chat feature within the platform for real-time assistance.

  • Phone Support
    Available 8am - 8pm ET / 7 days a week
    Phone: (855) 622-5311‍

  • Email Support
    Available 8am - 8pm ET / 7 days a week
    Email: support@followupboss.com

  • Submit Request
    Submit an Online Request


KvCore

Support Options

  • Live Chat
    Available 6am - 6pm PST (Monday - Friday)

    and 8am - 3pm PST (Saturday - Sunday)
    Click the light blue bubble in the bottom right corner of your dashboard.

  • Email Support
    Available 6am - 6pm PST (Monday - Friday)
    Email: support@insiderealestate.com



Lofty

Support Options

  • Live Chat
    Available directly within the Lofty CRM platform.
    Click the Chat Icon in the bottom-right corner to connect with a support agent.

  • Phone Support
    Available 8am - 8pm EST / 7 Days a Week
    Phone: (855) 981-7557

  • Email Support
    Typical response time is within 24 hours.
    Email: support@lofty.com

  • Submit Request
    Submit Online Request Form



ActivePipe

Support Options



MoxiPresent

Support Options



Canva

Support Options

  • Live Chat
    Available for Pro, Teams, and Enterprise users.
    Click the purple chat button in the bottom-right corner of the Help Center.

  • Submit Request
    Online Contact Form



Corefact

Support Options

  • Phone Support
    Available 9am - 3pm PST (Monday - Friday, excluding major holidays)
    Phone: (866) 777-3986

  • Email Support
    Available 9am - 3pm PST (Monday - Friday, excluding major holidays)
    Email: cs@corefact.com

  • Submit Request
    Online Contact Form



Luxury Presence

Support Options

  • Live Chat
    Available 24/7, except major holidays.
    Click the chat button in the bottom-right corner of the Presence™ Platform.

  • Email Support
    Available 24/7, except major holidays.
    Email: support@luxurypresence.com

  • Phone Support
    Available 6am - 6pm PST (Monday - Friday)
    Phone: (310) 955-1077 (Press 2 for Support).

  • After-Hours Support
    Limited coverage outside regular hours for urgent issues.


RERM

Support Options

  • Phone Support
    Phone: (800) 937-6526

  • Radius Sales Representative

    • Phone: 800.937.6526 x117

    • Mobile: 916.202.4414

    • Fax: 916.352.1470

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