If you're working with one of our trusted vendors, quickly access support resources and essential contact information for our trusted third-party vendors are available here, ensuring you have the tools and assistance needed to optimize your experience.
Quick Links:
Follow Up Boss
Support Options
Live Chat
Use the chat feature within the platform for real-time assistance.
Phone Support
Available 8am - 8pm ET / 7 days a week
Phone: (855) 622-5311
Email Support
Available 8am - 8pm ET / 7 days a week
Email: support@followupboss.com
Submit Request
Submit an Online Request
KvCore
Support Options
Live Chat
Available 6am - 6pm PST (Monday - Friday)and 8am - 3pm PST (Saturday - Sunday)
Click the light blue bubble in the bottom right corner of your dashboard.
Email Support
Available 6am - 6pm PST (Monday - Friday)
Email: support@insiderealestate.com
Lofty
Support Options
Live Chat
Available directly within the Lofty CRM platform.
Click the Chat Icon in the bottom-right corner to connect with a support agent.
Phone Support
Available 8am - 8pm EST / 7 Days a Week
Phone: (855) 981-7557
Email Support
Typical response time is within 24 hours.
Email: support@lofty.com
Submit Request
Submit Online Request Form
ActivePipe
Support Options
Live Chat
Available directly within the Activepipe platform.
Click the Help Icon in the bottom-right corner of the screen.
Email Support
Email: ap-support@moxiworks.com
Submit Request
Online Request Form
MoxiPresent
Support Options
Live Chat
Available 6am - 5pm PST (Monday - Friday)
Click the Chat Icon in the bottom-right corner within the platform.
Phone Support
Available 6am - 5pm PST (Monday - Friday)
Schedule a Support Call
Note: No direct phone number available for support.
Email Support
Email: support@moxiworks.com
Submit Request
Online Contact Form
After-Hours/Holiday Support
Guidelines and Online Request Form
Canva
Support Options
Live Chat
Available for Pro, Teams, and Enterprise users.
Click the purple chat button in the bottom-right corner of the Help Center.
Submit Request
Online Contact Form
Corefact
Support Options
Phone Support
Available 9am - 3pm PST (Monday - Friday, excluding major holidays)
Phone: (866) 777-3986
Email Support
Available 9am - 3pm PST (Monday - Friday, excluding major holidays)
Email: cs@corefact.com
Submit Request
Online Contact Form
Luxury Presence
Support Options
Live Chat
Available 24/7, except major holidays.
Click the chat button in the bottom-right corner of the Presence™ Platform.
Email Support
Available 24/7, except major holidays.
Email: support@luxurypresence.com
Phone Support
Available 6am - 6pm PST (Monday - Friday)
Phone: (310) 955-1077 (Press 2 for Support).
After-Hours Support
Limited coverage outside regular hours for urgent issues.
RERM
Support Options
Phone Support
Phone: (800) 937-6526
Radius Sales Representative
Email: heidi@rerm.com
Phone: 800.937.6526 x117
Mobile: 916.202.4414
Fax: 916.352.1470