Need Help?
If you have any questions or encounter an issue that requires assistance, don’t hesitate to contact the Luxury Support Team.
Live Chat: To start a chat, click the Chat button in the bottom right corner of the Presence™ Platform. Live Chat is available 24/7, except for major holidays.
Email Support: support@luxurypresence.com; email support is available 24/7, except for major holidays.
Phone Support: 310-955-1077. Phone support is available Monday through Friday from 6:00 am - 6:00 pm PST.
Even outside of our regular hours, we maintain limited coverage to proactively address any urgent issues that may arise. This ensures your peace of mind and our commitment to providing continuous support.
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